Wind Synthesizer R1 - Musical Instrument From the Future!

We ship to wherever deliverable by major carriers (i.e. DHL, UPS, FedEx), with a few exceptions:

If you are based in Japan or Vietnam, please purchase from our certified resellers.

If you are based in South Korea, please contact us for purchasing advice.

If you are based in mainland China, we advice to purchase R1 through Robkoo official store on Tmall.

Shipping will usually be arranged within 2 business days upon your order. A tracking ID will become available within next couple of days. Please check the following table for more details:

Many destinations will incur a custom duty charge to goods from China (Hong Kong port), please check your local rules. However, should your total payment ends up exceeding USD 600 due to custom duty, please provide a proof of payment. We will be happy to reimburse the amount beyond USD 600.

*To European Union customers: when we don't have inventory at EU warehouse, your order will be shipped from China. In such case, we will refund you USD 50 per unit to compensate the custom duty when your tracking ID becomes available. In contrast, when we have inventory in EU warehouse, there will be no custom duty, and it becomes much faster. (We are expecting some inventory by mid April. If you wish to order now, but prefer to ship from EU, please let us know as you place the order)

You will receive those items in the package:

Wind Synthesizer R1, Type-C cable, user's manual, Quickstart Guide, neck strap, mouthpiece cap, dust bag.

You may only purchase the standard package for now. We will either announce the method to acquire other accessories or supply them to your regional distributor(s) in the future.

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Each customer can order up to 5 R1s from this site. If you intend to order more (for group or dealership), please contact us for alternative deals.

Free exchange is offered to any unit found defective within 1 month of delivery.

Free return is eligible to units within 7 days of delivery. However, we will invite you to keep the unit for another 2 weeks in case you find better ways to use it. The default settings may not be favorable to all people.

In any case, if you are considering cancelling, please contact us first to figure out alternative solutions.

For goods lawfully purchased from Robkoo and/or our authorized resellers, Robkoo warrants that this product will be free of defects in materials and manufacture under normal use for one year. The warranty term begins on the date of delivery. A proof of purchase in the form of receipt and a proof of delivery may be required. The warranty is conditioned on proper use of the product by the purchaser. Robkoo reserves the right to deny this Limited One Year Warranty if the defect is the result of abuse, neglect, alteration or attempted repair by non-authorized personnel. Upon return of the warranty-eligible product to Robkoo or an authorized repair center, your product will be repaired or replaced, free of charge, with a functional equivalent product that is new or refurbished in Robkoo’s discretion.

Please contact us if you wish to exercise your rights under this warranty.